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Managing Retention in Service Relationships

Sam Aflaki
  • Function : Author
Groupement de Recherche et d'Etudes en Gestion à HEC

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Humanities and Social Sciences Business administration Operations management and information technology

Antoine Haldemann  : Connect in order to contact the contributor

https://hal-hec.archives-ouvertes.fr/hal-00712866

Submitted on : Thursday, June 28, 2012-2:19:51 PM

Last modification on : Friday, March 24, 2023-2:52:55 PM

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hal-00712866 , version 1 (28-06-2012)

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  • HAL Id : hal-00712866 , version 1

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Sam Aflaki. Managing Retention in Service Relationships. POMS 2012, 2012, Chicago, United States. ⟨hal-00712866⟩

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