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Managing Retention in Service Relationships

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https://hal-hec.archives-ouvertes.fr/hal-00712866
Contributor : Antoine Haldemann Connect in order to contact the contributor
Submitted on : Thursday, June 28, 2012 - 2:19:51 PM
Last modification on : Saturday, June 25, 2022 - 10:53:45 AM

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  • HAL Id : hal-00712866, version 1

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HEC | CNRS

Citation

Sam Aflaki. Managing Retention in Service Relationships. POMS 2012, 2012, Chicago, United States. ⟨hal-00712866⟩

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