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https://hal-hec.archives-ouvertes.fr/hal-00692158
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- HAL Id : hal-00692158 , version 1
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Kristine de Valck. Virtual Community Intelligence: Using Netnography to Extract Knowledge from Online Consumer Conversations. Proceedings of the First International Word-of-Mouth Marketing Conference, 2005, Hamburg, Germany. ⟨hal-00692158⟩
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