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Year : 1999
Antoine Haldemann : Connect in order to contact the contributor
https://hal-hec.archives-ouvertes.fr/hal-00676292
Submitted on : Sunday, March 4, 2012-6:48:58 PM
Last modification on : Saturday, June 25, 2022-10:53:22 AM
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- HAL Id : hal-00676292 , version 1
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Françoise Chevalier. Quality Management and Organizational Change. Service Quality and Management, Gabler Edition Wissenschaft, pp. 251-174, 1999. ⟨hal-00676292⟩
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