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Quality Management and Organizational Change

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https://hal-hec.archives-ouvertes.fr/hal-00676292
Contributor : Antoine Haldemann Connect in order to contact the contributor
Submitted on : Sunday, March 4, 2012 - 6:48:58 PM
Last modification on : Thursday, January 11, 2018 - 6:19:32 AM

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  • HAL Id : hal-00676292, version 1

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Françoise Chevalier. Quality Management and Organizational Change. Service Quality and Management, Gabler Edition Wissenschaft, pp. 251-174, 1999. ⟨hal-00676292⟩

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