Development and impact of e-government: the intertwined role of e-commerce from a cross-country stakeholder's perspective

S. Srivastava (1) , Thompson S.H. Teo (2)

1 GREGH - Groupement de Recherche et d'Etudes en Gestion à HEC
2 NUS - National University of Singapore

Anchoring our research in stakeholder theory and using secondary data from 100 countries, we examine the role of 'Information Technology (IT) readiness' of primary national stakeholder groups in a nation (i.e., citizens, businesses and governments), in facilitating both ''e-government and e-Commerce development'' in a nation. Furthermore, using the IT impact perspective, we examine the impact of e-government and e-Commerce development on the 'IT usage patterns' of the three identified national stakeholder groups. This study also examines the relationships between e-government and e-commerce in a nation so as to identify the important interdependencies between the two.

Keywords: electronic commerce; e-commerce; e-business; electronic business; cross-country perspectives; stakeholder perspectives; ICT readiness; information technology; communications technology; primary stakeholders; national stakeholders; citizen groups; business organisations; ICT impact; usage patterns; interdependencies; electronic government; e-government.; e-government

Domains: Humanities and Social Sciences; Business administration; Operations management and information technology

S. Srivastava, Thompson S.H. Teo. Development and impact of e-government: the intertwined role of e-commerce from a cross-country stakeholder's perspective. Electronic Government an International Journal, 2011, 8 (2/3), pp.144-163. ⟨10.1504/EG.2011.039834⟩. ⟨hal-00609532⟩