Development and impact of e-government: the intertwined role of e-commerce from a cross-country stakeholder's perspective
Abstract
Anchoring our research in stakeholder theory and using secondary data from 100 countries, we examine the role of 'Information Technology (IT) readiness' of primary national stakeholder groups in a nation (i.e., citizens, businesses and governments), in facilitating both ''e-government and e-Commerce development'' in a nation. Furthermore, using the IT impact perspective, we examine the impact of e-government and e-Commerce development on the 'IT usage patterns' of the three identified national stakeholder groups. This study also examines the relationships between e-government and e-commerce in a nation so as to identify the important interdependencies between the two.
Keywords
electronic commerce
e-commerce
e-business
electronic business
cross-country perspectives
stakeholder perspectives
ICT readiness
information technology
communications technology
primary stakeholders
national stakeholders
citizen groups
business organisations
ICT impact
usage patterns
interdependencies
electronic government
e-government.
e-government