A framework for stakeholder oriented mindfulness: case of RFID implementation at YCH Group

Shirish C. Srivastava (1) , H. Teo Thompson S. , C. Ranganathan (2) , James Loo

1 GREGH - Groupement de Recherche et d'Etudes en Gestion à HEC
2 Department of Information and Decision Sciences

The article presents a case study on the implementation of Radio Frequency Identification (RFID) at YCH Group in Singapore, considering the mindfulness concept. It states that for the first time, RFID was successfully used for liquid products only by YCH. It says that through its mindfulness and appropriate application of RFID, YCH becomes a role model for other firms. Meanwhile, it suggests that stakeholder originated mindfulness is helpful in the implementation of innovative technology.

Keywords: RFID; YCH Group; mindfulness; stakeholder; implementation

Domains: Operations management and information technology

Shirish C. Srivastava, H. Teo Thompson S., C. Ranganathan, James Loo. A framework for stakeholder oriented mindfulness: case of RFID implementation at YCH Group. European Journal of Information Systems, 2011, 20 (2), pp.201-220. ⟨10.1057/ejis.2010.58⟩. ⟨hal-00579589⟩