Find the Real Power in Your Organization
Résumé
In a perfect world, managers' authority and engagement would reflect their positions in the organizational hierarchy, rising as people climbed up the ranks. When the researchers mapped the responses that more than 3,000 managers gave to a battery of questions about their sense of responsibility and their actual authority, they saw a world filled with underengaged and surprisingly powerless managers. Worse, they identified unexpected hot spots - and dangerous vacuums - of power.