Faith in Firms - as Low as You'd Expect.

Michael Segalla (1)

1 GREGH - Groupement de Recherche et d'Etudes en Gestion à HEC

Employees' trust and loyalty naturally decline in market downturns, when layoffs and other abrupt strategic changes are required. Early results from my ongoing research on this topic indicate that a trust problem has indeed accompanied the latest recession. Survey data collected in 2009 (including responses from more than 700 managers in dozens of countries) show that workers have a worrisome lack of faith in their companies and direct bosses. Here are some highlights.

Mots clés: employee loyalty; economic aspects

Domaines: Management des ressources humaines

Michael Segalla. Faith in Firms - as Low as You'd Expect.. Harvard business review, 2010, pp.22-23. ⟨hal-00528402⟩