Faith in Firms - as Low as You'd Expect.

Abstract : Employees' trust and loyalty naturally decline in market downturns, when layoffs and other abrupt strategic changes are required. Early results from my ongoing research on this topic indicate that a trust problem has indeed accompanied the latest recession. Survey data collected in 2009 (including responses from more than 700 managers in dozens of countries) show that workers have a worrisome lack of faith in their companies and direct bosses. Here are some highlights.