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https://hal-hec.archives-ouvertes.fr/hal-00496182
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Joseph Lajos, A. Chattopadhyay, K. Sengupta. When Electronic Recommendation Agents Backfire: Negative Effects on Choice Satisfaction, Attitudes, and Purchase Intentions. Marketing Science Conference, Jun 2009, Ann Arbor, MI, United States. ⟨hal-00496182⟩
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