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When Electronic Recommendation Agents Backfire: Negative Effects on Choice Satisfaction, Attitudes, and Purchase Intentions

Joseph Lajos 1 A. Chattopadhyay K. Sengupta
1 GREGH - Groupement de Recherche et d'Etudes en Gestion à HEC
Keywords : Electronic Recommendation Agents Choice Satisfaction Purchase Intentions
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https://hal-hec.archives-ouvertes.fr/hal-00496182
Contributor : Antoine Haldemann <>
Submitted on : Tuesday, June 29, 2010 - 4:53:58 PM
Last modification on : Friday, February 2, 2018 - 6:06:01 PM

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  • HAL Id : hal-00496182, version 1

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Joseph Lajos, A. Chattopadhyay, K. Sengupta. When Electronic Recommendation Agents Backfire: Negative Effects on Choice Satisfaction, Attitudes, and Purchase Intentions. Marketing Science Conference, Jun 2009, Ann Arbor, MI, United States. ⟨hal-00496182⟩

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