Service interruption on Monday 11 July from 12:30 to 13:00: all the sites of the CCSD (HAL, Epiciences, SciencesConf, AureHAL) will be inaccessible (network hardware connection).
Skip to Main content Skip to Navigation
Journal articles

La création de valeur par les services : une étude empirique dans des PMI

Abstract : This article discusses the profitability of product services in manufacturing firms. It first lists the main arguments supporting the theoretical debate. Then, it describes the results of a field study implemented in six manufacturing SMEs. The field study describes the costing and pricing practices of services and highlights the variety of factors explaining these practices. The paper concludes by presenting the main factors contributing to value creation through service offers.
Document type :
Journal articles
Complete list of metadata

https://hal-hec.archives-ouvertes.fr/hal-00485753
Contributor : Antoine Haldemann Connect in order to contact the contributor
Submitted on : Friday, May 21, 2010 - 4:41:49 PM
Last modification on : Saturday, June 25, 2022 - 10:50:50 AM

Identifiers

  • HAL Id : hal-00485753, version 1

Collections

HEC | CNRS

Citation

Véronique Malleret. La création de valeur par les services : une étude empirique dans des PMI. Finance Contrôle Stratégie, Association FCS, 2006, Vol.9, n°3, pp.67-104. ⟨hal-00485753⟩

Share

Metrics

Record views

111